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23Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Av De Los Cocoteros - Lote 2, Nuevo Vallarta, Mx, Nuevo Vallarta, Mexico, 63735
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ocean View One-Bedroom Suite and Club Lounge Access
Max:
2 persons
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Club Oceanfront Junior Suite
Max:
2 persons
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Oceanfront Suite
Max:
2 persons
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Nuevo Vallarta 3.0 mi
Airports
Lic. Gustavo Diaz Ordaz (PVR) 9.8 mi
Tepic (TPQ) 97.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Children are welcome
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Kayaking
  • Pool tables

Services

  • 24-hour room service
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Stores/Commercial services
  • Bell staff/Porter
  • Computer connection

Dining

  • Continental breakfast
  • Restaurant
  • Lobby bar
  • Poolside snack bar
  • Beach bar
  • Dinner
  • Free breakfast
  • Buffet breakfast

Business

  • Meeting room

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Kids club

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Entertainment
  • Garden area
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Treatment room

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Balcony
  • Ironing facilities

Bathroom

  • Hair dryer

Media

  • Television
  • Telephone
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Location

Av De Los Cocoteros - Lote 2, Nuevo Vallarta, Mx, Nuevo Vallarta, Mexico, 63735
Map view
Av De Los Cocoteros - Lote 2, Nuevo Vallarta, Mx, Nuevo Vallarta, Mexico, 63735
Restaurants
Trattoria Restaurant and Pizza Bar
700 ft
Paseo de Los Cocoteros 750 Sur
El Patron Restaurant at Villa del Palmar Flamingos
1100 ft
Paseo Cocoteros 750 Sur
Yashinoki Sushi Bar
1100 ft
Paseo Cocoteros 750 Sur

Reviews and Ratings <br />

Feedback from previous guests about their experience.
76%
loved the resort and would return for another relaxing stay
7.6/10
Very good
Rooms
7.0
Location
7.6
Service
7.4
Dining
6.8
Guest reviews
7.6/10
based on 5 reviews
Harry
United States of America, March  2025
7.2/10

I had an overall enjoyable stay at Riu Palace Pacifico, with highlights like the amazing staff and great food. however, the cleanliness of the pool and the quality of service in some areas left much to be desired. While I appreciated the beautiful location and lively dining options, some aspects of my experience were disappointing.

Rooms
6.0
The rooms were pretty standard with typical hard Mexican beds. they were spacious, though there were safety concerns with the slippery bathtubs.
Service
7.0
The staff were passionate and helpful, always making an effort to engage with me. however, there were instances of rudeness among bar staff.
Location
7.0
The location was beautiful and relaxing. I enjoyed some nearby attractions, but the surrounding area had some sketchy spots.
Dining
6.0
Dining options were ample and varied. the food ranged from delicious to lukewarm, with some service at specialty restaurants needing improvement.
Facilities
5.0
Facilities included a swim-up bar and beautiful pool areas, yet the cleanliness was a major issue for me. daytime entertainment was lacking, which was very disappointing.
Robert
United States of America, February  2025
6.2/10

I enjoyed the spacious room setup and the sandy beach location. but I found the dining options rather disappointing. While the staff was friendly and helpful, the food variety left much to be desired, especially at lunch. Overall, my stay had its highlights, but the food situation definitely needs improvement.

Rooms
7.0
My room was spacious and well laid out, with a large balcony and comfortable beds. even though the decor felt a bit dated. It provided everything we needed for a relaxing stay.
Service
8.0
The staff was courteous and accommodating, always ready to help with requests. which made a noticeable difference during my stay. Every interaction felt personal and positive.
Location
7.0
The resort is ideally located on a beautiful beach, away from the rocky areas of downtown Vallarta. but the nearby surroundings were less appealing, as there were some run-down buildings nearby.
Dining
5.0
The buffet was quite limited and seemed more suited for kids, lacking appealing options for adults. but I did enjoy my meals at the specialty restaurant, particularly the seafood.
Facilities
5.0
While essential facilities were available, I missed amenities like room service and access to a fitness center. which detracted from the overall experience.
Frank
United States of America, December  2024
6.8/10

I had a great time at Riu Palace Pacifico, enjoying the good food and excellent service. Although I appreciated the recent renovations, some areas still felt a bit shabby, and the beach was not always ideal. Overall, it was a relaxing stay with wonderful staff that made my experience enjoyable.

Rooms
7.0
The rooms were clean and spacious, but the shower had low water pressure, which was disappointing. Thankfully, I didn't spend much time in my room anyway!
Service
9.0
The service was exemplary throughout my stay. I was impressed by how friendly and helpful the staff was, always ready to assist with anything I needed.
Location
6.0
The location is nice, right on Playa de Flamingos beach, but the beach can get rough at times. It was great for relaxing, although I wish there were more bathrooms nearby for convenience.
Dining
8.0
The dining experience was good with a variety of options available. I particularly enjoyed the buffet, which had something for everyone, although some specialty restaurants didn’t quite live up to expectations.
Facilities
6.0
The resort had good amenities, but I noticed the pool area could use some attention with missing tiles and cleanliness issues. The towel system was a bit of a nuisance but understandable.
Laurence
United States of America, November  2024
5.6/10

I really enjoyed my stay at Riu Palace Pacifico. The resort was clean and peaceful, providing a perfect getaway. The food was good, and the staff was friendly. though the service at some restaurants was a bit slower than expected.

Rooms
8.0
My room was spacious and very clean, although I had two twin beds instead of a king, which was not ideal.
Service
8.0
The staff worked hard to make our vacation nice, and I appreciated their friendliness. but sometimes the service in restaurants could lag.
Location
10.0
The resort is located in a quiet area, away from the hustle and bustle, which suited me perfectly. and the beach was beautiful, treating me to fantastic sunsets.
Dining
8.0
The food variety was impressive, especially at the buffet with lots of fresh options. although the service there was stellar at times, it was a little slow during peak hours.
Facilities
8.0
Facilities were great, with a huge pool and plenty of places to relax, though I found the 24-hour sports bar lacked quality.
Francis
United States of America, November  2024
6.6/10

I had a beautiful stay at the Riu Palace Pacifico with excellent food and a lovely atmosphere, but there were some minor issues with customer service and room amenities that need addressing.

Rooms
7.0
My room was clean and comfortable, featuring nice amenities, although the whirlpool was out of order, and some features look like they need a refresh.
Service
5.0
The staff in general were friendly and helpful. However, my experience with customer service at check-in was frustrating when I encountered issues with my reservation.
Location
8.0
The resort's location is great, with a beautiful beach and pool area where I never struggled to find a lounge chair under the sun. The beach was also lined with palm trees for shade.
Dining
7.0
The dining options were mostly excellent. I particularly enjoyed the buffet for its variety but found some of the specialty restaurants lacking in quality.
Facilities
6.0
The facilities are nice, but there are a few too few washrooms around the hotel, and the elevators can get crowded during peak times.
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Rooms and Guests2 Guests, 1 Room